Not true. I neither wanted nor expected a great romantic hero, as I have said before. What I wanted, and had good reason to expect, was closure. I expected that the tension between Harry and Snape would actually be dealt with in the course of the story itself, and that Snape's redemption would be made clear, as, for example, Lupin's and Sirius Black's were. Those were eminently reasonable expectations based on what we had seen in the first six books. That they were not fulfilled does point to an artistic failure on Rowling's part.

But you have also missed the point of my post. It was primarily an answer to the question, "Why do we love Snape"? If you don't love this character, fine. Many readers don't. But those of us who do, have good reason for it.